Job Summary
We are looking for a motivated and detail-oriented IT Analyst Intern to support our technology team in maintaining and improving internal systems and digital platforms. The intern will assist with system monitoring, data analysis, troubleshooting technical issues, and supporting ongoing technology projects across the organization.
About Us
NoemDek is a fast growing multi-industry group operating across energy, power, logistics, technology, and emerging ventures. We build innovative solutions and scale products that transform operations across multiple sectors in West Africa.
Job Description
IT Systems Support
- Assist in monitoring and maintaining internal IT systems and applications.
- Support troubleshooting of hardware, software, and network-related issues.
- Help document system processes, configurations, and technical procedures.
- Assist in managing user accounts and system access where required.
Data & Technology Analysis- Support the analysis of system performance and operational data.
- Assist in identifying areas for process improvement and system optimization.
- Help prepare reports and dashboards on system usage and performance.
Technical Operations- Support the maintenance of databases, cloud systems, and internal platforms.
- Assist with system testing and deployment of updates or new features.
- Help monitor system stability, performance, and security alerts.
Project Support
- Assist the IT team in implementing ongoing technology projects.
- Help track project tasks, timelines, and deliverables.
- Provide support during system upgrades, integrations, and new implementations.
Collaboration
- Work closely with different departments to understand their technology needs.
- Support the IT team in resolving technical issues and improving system efficiency.
- Participate in team meetings and contribute ideas for process improvements.
Qualifications
- Currently pursuing or recently completed a degree in Computer Science, Information Technology, Engineering, or a related field.
- Basic understanding of IT systems, databases, and networking concepts.
- Familiarity with Microsoft Office tools and basic data analysis.
- Strong analytical, problem-solving, and organizational skills.
- Good communication skills and ability to work in a team environment.
- Willingness to learn and adapt in a fast-paced environment.