UI/UX IT Analyst Intern

About Us

NoemDek is a fast growing multi-industry group operating across energy, power, logistics, technology, and emerging ventures. We build innovative solutions and scale products that transform operations across multiple sectors in West Africa.

Job Description

IT Systems Support

• Assist in monitoring and maintaining internal IT systems and applications
• Support troubleshooting of hardware, software, and network-related issues
• Help document system processes, configurations, and technical procedures
• Assist in managing user accounts and system access where required

UI/UX & User Experience Support

• Support the design and improvement of user interfaces for internal systems and digital tools
• Assist in creating simple wireframes, mockups, and user flow diagrams
• Help gather feedback from users to identify usability issues and improvement areas
• Contribute ideas to improve user experience and system accessibility

Data & Technology Analysis

• Support analysis of system performance and operational data
• Assist in identifying areas for process improvement and system optimization
• Help prepare reports and dashboards on system usage and performance

Technical Operations

• Support maintenance of databases, cloud systems, and internal platforms
• Assist with system testing and deployment of updates or new features
• Help monitor system stability, performance, and security alerts

Project Support

• Assist the IT team in implementing ongoing technology and UX improvement projects
• Help track project tasks, timelines, and deliverables
• Provide support during system upgrades, integrations, and new implementations

Collaboration

• Work closely with different departments to understand their technology and usability needs
• Support the IT team in resolving technical and UX-related issues
• Participate in team meetings and contribute ideas for process improvements

Qualifications

• Recently completed a degree in Computer Science, Information Technology, Engineering, Design, or a related field
• Basic understanding of IT systems, databases, and networking concepts
• Familiarity with Microsoft Office tools and basic data analysis
• Exposure to UI/UX tools (e.g., Figma, Adobe XD) is an added advantage
• Strong analytical, problem-solving, and organizational skills
• Good communication skills and ability to work in a team environment
• Willingness to learn and adapt in a fast-paced environment